01Fabric first, cleaning second
Share photos, the care label, sofa size and any stains or previous treatments. The team checks the material, colour stability and existing damage, and tests a discreet area before choosing a suitable method. Delicate fabrics, leather and suede need separate assessment.
02A method suited to your sofa
Agree the areas included: seats, arms, backrests, seams and removable cushions. Vacuuming removes loose surface debris before suitable spot treatment or upholstery cleaning. Wet cleaning or extraction is used only where the care instructions, material and available equipment allow it; not every sofa should be shampooed.
03Prepare your living room
Clear small belongings and fragile items, provide access around the sofa and agree power, water and ventilation needs. The team plans protection for nearby floors and furniture. Keep children and pets away from the working area and let the partner know about access or society restrictions.
04Realistic results, clear scope
Cleaning can remove loose dust and reduce suitable everyday soiling, helping refresh the appearance of upholstery. Old stains, dye transfer, fading and fabric wear may remain. Cleaning does not repair damage, and complete stain or odour removal is not guaranteed.
05Allow the sofa to dry fully
Drying depends on the fabric, cushion filling, cleaning method, humidity and airflow. Ask the technician for an estimate after assessment. Keep the room ventilated and avoid using or covering damp upholstery until it is fully dry; there is no single drying time for every sofa.
06Confirm your home-service quote
Confirm seat count, sectional or recliner layout, fabric, included cushions, stain treatment, access, taxes and final price before the visit. Loose rugs, curtains, mattresses and other furniture are separate unless explicitly included. Availability is confirmed by the partner serving your address.